If any question arise while processing ticket, don't hesitate to ask other HR member in the #hr-chat.
As a last resort you can also ping @HeadHR directly in #hr-chat.
General HR ticket can be closed 48h after the user has been told to close it.
@Task Force Commander, D.Santiago overrides everything.
Ravioli and Knight do not have to but in absence requests and absences are always authorized.
Once the user closes the ticket: